If you are not satisfied with your order when it arrives, please contact us immediately. Returns for any reason other than warranty or mis shipped items will be decided on a case by case basis and require prior approval. They may be subject to a restocking fee. Items returned must be in it's original packing and condition with all parts, manuals, tools, and other enclosures. Please enclose a copy of your sales draft and a note explaining the problem. Returns are processed promptly and refunds are issued in the same payment form as the original purchase. Sorry! We cannot reimburse any form of shipping charges